Shipping policy

Processing Time

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Time

Shipping times vary based on your location. Estimated delivery times:

Domestic Shipping: 3–7 business day

International Shipping: 7–15 business days (if applicable)

Please note that shipping times are estimates and may be affected by high order volumes or carrier delays.

 

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time—details will be displayed at checkout when available.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the delivery status of your package.

Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout. We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears lost in transit, please contact us at [your customer support email/WhatsApp/contact info]. We will help contact the shipping carrier to resolve the issue.

Customs & Duties (For International Orders)

International customers are responsible for any customs fees, import duties, or local taxes charged by their country.